Do I need to order a minimum amount?⌄
Not at all! As a flexible brass hardware supplier, whether you need a single knob to update a bedside table or a full set for a complete kitchen renovation, you can order exactly what you need. Whatever the size of your order, our team treats every customer with the same level of care and attention to detail.
Is your hardware made of real solid brass?⌄
Yes, absolutely. Every piece in our collection is crafted from 100% premium
solid brass. We never use hollow materials or cheap alloys, ensuring a heavy, luxurious feel and lifelong durability for your home. We are proud to stand behind the durability and finish quality of every piece we ship.
What finishes are available for your hardware?⌄
We offer a variety of stunning finishes to match your interior style, including classic Polished Brass, elegant Antique Brass, modern Matte Black, and Satin Nickel. All finishes are treated with an advanced protective coating to resist daily wear and fading. We are always happy to send physical finish samples on request so you can see and feel the exact brass tone before placing a full order.
Are mounting screws included with my order?⌄
Yes! All our knobs, pulls, and handles come securely packed with standard-sized mounting screws, ensuring a quick and easy installation process on most standard cabinets and doors. This makes our hardware a reliable choice for both indoor cabinetry and select outdoor or high-humidity applications.
How long will it take to receive my order?⌄
Standard in-stock items are typically dispatched within 48 hours. Depending on your location, delivery usually takes 3 to 7 business days. You will receive a tracking link as soon as your order is on its way to your doorstep. For international orders, customs clearance times vary by country, but our team will keep you updated at every step with proactive tracking information. For urgent orders, please mention your deadline in the order notes and we will do our best to prioritize dispatch.
Do you ship internationally?⌄
Yes, we do! We ship our premium hardware directly to homeowners and interior designers worldwide, including the USA, UK, Australia, Europe, and beyond. Final shipping rates and times will be calculated at checkout based on your exact location. We regularly work with architects and trade professionals overseas, and can advise on the best shipping method for large or time-sensitive projects.
Do you offer bulk or trade pricing?⌄
Yes, we offer special bulk and trade pricing for interior designers, contractors, and distributors. As a direct brass hardware supplier, we can work with your project volume and timeline - contact us with your requirements for a custom quote. Reach out with your product list and expected quantities, and we will get back to you with pricing and lead times within one business day.
What if I am not satisfied with my order?⌄
We stand behind every piece we make. If something is not right, our 30-day
refund and returns policy covers exchanges and refunds on eligible items. Our support team is also happy to walk you through the exchange process over email if you would prefer a replacement instead of a refund.